Leading libraries : how to create a service culture
tarafından
VanDuinkerken, Wyoma, author.
Başlık
:
Leading libraries : how to create a service culture
Yazar
:
VanDuinkerken, Wyoma, author.
Yazar Ek Girişi
:
VanDuinkerken, Wyoma, author.
Fiziksel Tanımlama
:
1 online resource (186 pages) : illustrations
İçerik
:
Leadership theories : traditional and transformational -- Service leadership and its paradigm in libraries -- Conscientiousness as the foundation -- Building rapport -- Balancing encouragement and accountability -- Innovation and evolving service -- Strategic planning : the practice of innovation and strategic thinking -- Sustaining service as a value -- Formalizing service leadership in libraries : embedding processes and policies -- Service leadership in libraries.
Notlar
:
Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Konu Başlığı
:
Public services (Libraries)
Library personnel management.
Leadership.
Customer relations.
Tür
:
Electronic books.
Added Author
:
Kaspar, Wendi Arant,
Elektronik Erişim
:
Yer Numarası | Demirbaş Numarası | Shelf Location | Shelf Location | Holding Information |
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Z711 .V363 2015 | 1050518-1001 | Ebook Central | Ebook Central | |