Studying the dynamics of African bureaucracies : an introduction to states at work / Ethnographies of public services in Africa : an emerging research paradigm / Seeing like a state agent : the ethnography of reform in Senegal's forestry services / Factionalism and staff success in a Nigerian university : a departmental case study / Working in neopatrimonial settings : public sector staff perceptions in Tanzania and Uganda / "We make do and keep going!" Inventive practices and ordered informality in the functioning of the district courts in Niamey snd Zinder (Niger) / "I take an oath to the state, not the government" : career trajectories and professional ethics of Ghanaian public servants / "We must run while others walk" : African civil servants, state ideologies and bureaucratic practices in Tanzania, from the 1950s to the 1970s / Sedimentation, fragmentation and normative double-binds in (West) African public services / The politics of reform: a case study of bureaucracy at the ministry of basic education in Cameroon / Building state capacities? The case of the poverty reduction unit in Mali / A breeding ground for revenue reliability? Cameroonian veterinary agents and tax officials in the face of reform / Old-school bureaucrats and technocrats in Malawi : civil service reform in practice / Teachers unions and the selective appropriation of public service reforms in Benin / The state that works : a 'pockets of effectiveness' perspective on Nigeria and beyond / The delivery state in Africa : interface bureaucrats, professional cultures and the bureaucratic mode of governance