Computerized provider order entry / Patricia J. Hoey, W. Paul Nichol, Robert Silverman -- ePrescribing / Kevin C. Marvin -- Clinical decision support / Eric Rose and Michael Jones -- Pharmacy information systems / Chad Hardy -- Pharmacy automation systems / Steven Rough, Joel Melroy -- Bar code medication scanning at the point of care / Kevin C. Borcher -- Smart pump technology / Helen T. Giannoupoulos -- System maintenance / Doina Dumitru -- A new frontier : impact of the electronic medical record and computerized provider order entry on pharmacy services / Michael Sura -- Medication safety / Stanley S. Kent and Lynn Boecler -- Reporting and data mining / Michael E. McGregory and Scott R. McCreadie -- Planning for downtime / Alicia S. Miller -- Management issues / Marc Young.