Security programs, security education and this book -- Starting with some basics -- Goals, objectives and a model -- Performance problem-solving: figuring out what's going on -- Security education and the "employment life-cycle" -- Motivation: getting people to do things -- Motivation: some theories with practical applications -- Planning an awareness program -- Promoting an informed awareness: program implementation -- Practical exercise promoting an informed awareness -- Training and education: going one step beyond -- Planning to train: reader exercise -- Moving security education into the work environment -- How not to train: a common-sense alternative -- Evaluating security education programs -- Security education in the electronic age.