Introduction -- 1. When strategy met training: as an era ends, another begins -- 2. The straight and narrow path to excellence: training leads to expertise, if and only if -- 3. The fascinating mechanics of progress: different challenges require different training responses -- 4. An animal endowed with reason and emotions: the difference between computers and human beings -- 5. Web communities and training: the era when everyone helped everyone else -- 6. Old paradigms and new formats: what if the world really isn't flat? -- 7. The quest for return on investment: training doesn't have to be a cost! -- 8. Conclusion: gazing into our crystal ball: what does the future hold for strategic training? -- Notes -- References -- Index.