The 3-D concept -- Three dimensions of an organization -- The value dimension -- The resource dimension -- Managerial practices in a one-dimensional organization -- The CEO's agenda -- Two-dimension management -- Making the system visible -- Demonstrating how -- Evolution of a management system -- Performance planned -- Performance managed -- What it will take -- A closer look at Belding -- Belding case tools, stage I -- Belding case tools, stage II -- Return to Belding engineering.