Effectiveness of Social Media Analytics on Detecting Service Quality Metrics in the U.S. Airline Industry
Başlık:
Effectiveness of Social Media Analytics on Detecting Service Quality Metrics in the U.S. Airline Industry
Yazar:
Tian, Xin, author. (orcid)10.1-3039-/100-0099-80
Fiziksel Tanımlama:
1 electronic resource (152 pages)
Genel Not:
Source: Dissertation Abstracts International, Volume: 80-08(E), Section: B.
Advisors: Wu He Committee members: Ling Li; David D. Selover; Chuanyi Tang.
Notlar:
School code: 0418