New York, N.Y. : American Management Association, c2011.
Fiziksel Tanımlama:
xvi, 270 p. : ill.
İçerik:
Why enterprise transformation? -- The seven principles of enterprise transformation -- A roadmap to successful enterprise transformation -- Transformation leadership -- The stakeholder lens -- The process architecture lens -- The performance measurement lens -- The integrative lenses -- Preparing to transform -- Transformation planning -- Executing the transformation plan -- Enterprise transformation from inception to implementation -- Background on the enterprise -- Appendix a. lean enterprise self-assessment tool : case studies -- Appendix b. a brief comparison of other approaches to process analysis.