Twenty years of highlighting excellence in government / Jonathan Walters -- The "Kennedy School school" of research on innovation in government / Steven Kelman -- Citizen participation in government innovations / Archon Fung -- Subnational government innovation in a comparative perspective : Brazil / Marta Ferreira Santos Farah and Peter Spink -- The unaccustomed inventiveness of the Labor Department / John D. Donahue -- Developmental processes : a conceptual exploration / Eugene Bardach -- The adoption of innovation : the challenge of learning to adapt tacit knowledge / Robert D. Behn -- Does innovation lead to improvement in public services? : lessons from the Beacon Scheme in the United Kingdom / Jean Hartley -- Innovations in government : serving citizens and strengthening democracy / Gowher Rizvi -- Research on innovations in government : what next? / Sandford Borins.