The need for strategic conflict -- Communication strategies and tactics: achieving strategy control -- Maintenance and conflict: a dual process view -- Conflict instigation: alcohol, moods, emotions, stress, and the environment -- Interpersonal transgressions -- Accounts -- Personality differences: the big five, attachment, narcissism, and locus of control -- Power -- Interpreting conflict -- Intercultural conflict -- Goals -- Health and conflict -- Ongoing serial conflict -- Abuse, divorce, and effects on children -- Epilogue: forgiveness.