Service systems and innovations in business and society collection,
Service systems and innovations in business and society collection.
İçerik:
1. Introduction -- 2. Foundations for health care institutions' design -- 3. Health service business design -- 4. Health services configuration and capacity design -- 5. Health service resource management process design -- 6. Health operating management process design -- 7. Conclusions -- Notes -- References -- Index.
Özet:
This work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general and health services in particular.
Notlar:
Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.