The Effect of e-Service Quality on Perceived Value, Satisfaction and Loyalty: An Updated e-Service Quality Scale for an Online Shopping Context
Başlık:
The Effect of e-Service Quality on Perceived Value, Satisfaction and Loyalty: An Updated e-Service Quality Scale for an Online Shopping Context
Yazar:
Vajrapana, Paphajree, author.
Fiziksel Tanımlama:
1 electronic resource (89 pages)
Genel Not:
Source: Dissertation Abstracts International, Volume: 80-08(E), Section: B.
Advisors: Patricia T. Huddleston Committee members: Anastasia Kononova; Hairong Li; Serena Miller.
Notlar:
School code: 0128