Alexandria, Va. : Society for Human Resource, c2006.
Fiziksel Tanımlama:
xvii, 190 p. : ill.
İçerik:
A compelling argument : its all about people -- The value-profit chain redefined -- Your customer : a critical link in the value-profit model -- Employee satisfaction, loyalty and your employment brand -- The 5-star employment brand model -- The 5-star management model -- Testing the 5-star model -- Embedding the 5-star model with a market-based approach -- Building 5-star capability -- A strategic summons for human resources.