they support critical core operations in business ecosystems. Content management today is more

increase sustainability, predictability and transparency in process management. Using several case studies

management systems and supply chain management systems to enhance relations with customers and suppliers

strategies to better utilize information technology and knowledge management. Because small and medium

intended for university students, IT-professionals and IT-managers, but also for senior management who wish

innovation or consumers as part of the innovation process, service operations management, and educational