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Bütün Kütüphaneler
Elektronik Kaynaklar
Hepsi
Başkent Üniversitesi Kütüphanesi
Anadolu OSB Meslek Yüksekokulu
Atasev Özel Koleksiyon
Erdoğan Tercan Koleksiyonu
Güzel Sanatlar ve Tasarım Arşivi
Kazan Meslek Yüksekokulu
Hukuk Koleksiyonu
Ord.Prof.Dr. Enver Ziya Karal Tarih Uygulama Ars.Mrk.
Özel Koleksiyon Serdar Özersin
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Konu: Customer relations.
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ProQuest (Firm)
(74)
Evenson, Renee, 1951-
(4)
Blount, Jeb.
(2)
Jaffe, Joseph, 1970-
(2)
Van Belleghem, Steven.
(2)
Abbazia, Mary, author.
(1)
Adeyeri, Eb.
(1)
Allen, Cyrus, author.
(1)
American Management Association, issuing body.
(1)
Andersen, Steve (Stephen S.), 1952- author.
(1)
Angot, Jacques, author.
(1)
Aurifeille, Jacques-Marie.
(1)
Bacon, Terry R.
(1)
Ballantyne, David.
(1)
Baron, Steve.
(1)
Bell, Chip R.
(1)
Berke, Adam, author.
(1)
Beute, Ethan, 1973- author.
(1)
Blanchard, Kenneth H., writer of foreword.
(1)
Bleeke, Nancy Noel.
(1)
Bock, Koen W. de, editor.
(1)
Breazeale, Michael, 1964-
(1)
Brogniez, Jan, 1965-
(1)
Brooks, Roger L.
(1)
Burrows, Robert P. (Robert Penn)
(1)
Buttle, Francis.
(1)
Cadiat, Anne-Christine, editor.
(1)
Capelle, Ronald G.
(1)
Chumpitaz, Ruben, author.
(1)
Church, Brian T., author.
(1)
Cook, Sarah, 1955-
(1)
Coussement, Kristof, editor.
(1)
Cowpe, Chris.
(1)
Cundari, Aldo, author.
(1)
Cylinder, cover designer.
(1)
Davis, Kevin.
(1)
De la O Hernandez-Lopez, Maria, editor.
(1)
Delers, Antoine, author.
(1)
Demirel, Yavuz
(1)
Dempster, Craig, author.
(1)
Dew, Robert, author.
(1)
Diefendorff, James.
(1)
Dufek, Donald F.
(1)
Edvardsson, Bo, 1952-
(1)
Ehrlich, Evelyn, 1950-
(1)
Eliason, Frank, 1972-
(1)
Elliott, Dominic.
(1)
Fanelli, Duke, 1954-
(1)
Farkas, Victoria J.
(1)
Fernández-Amaya, Lucia, editor.
(1)
Fetscherin, Marc.
(1)
Finney, Martha I.
(1)
Fisk, Raymond P.
(1)
Fleming, Noah, author.
(1)
Flu, Melvin Brand, 1966- author.
(1)
Ford, Robert C.
(1)
Foss, Bryan.
(1)
Fournier, Susan.
(1)
Fragasso, Philip M., 1950-
(1)
Francis, Colleen, 1970- author.
(1)
Frawley, Andrew, author.
(1)
Fuller, Clare.
(1)
Fuller, Edwin D., 1945-
(1)
Fulton, Greg, author.
(1)
Gallagher, Richard S.
(1)
Gamble, Paul.
(1)
Garber, Peter R.
(1)
Gates, Melissa, illustrator.
(1)
Geelhoed, Jeroen.
(1)
Gerson, Richard F.
(1)
Gibson, Shane.
(1)
Goldenberg, Barton J.
(1)
Goldman, Jeremy.
(1)
Goldstein, Sheldon D., author.
(1)
Goodman, John A., author.
(1)
Grandey, Alicia.
(1)
Griffin, Jill.
(1)
Gureja, Gopal K., author.
(1)
Güngör, Hüseyin.
(1)
Hall, Stacey, 1965-
(1)
Halloran, Tim, 1969-
(1)
Hamurcu, Nur.
(1)
Harris, Kim.
(1)
Harrison, Doug, 1965-
(1)
Hays, Catharine, 1958- author.
(1)
Hazeldine, Simon.
(1)
Holloman, Christer.
(1)
Ind, Nicholas.
(1)
Jaffe, David, 1963- author.
(1)
James, Janice (Janice Sue), editor.
(1)
Jamieson, Craig M., author.
(1)
Johnston, Mark W.
(1)
Joseph, Jim, 1963-
(1)
Kandampully, Jay.
(1)
Kaspar, Wendi Arant, author.
(1)
Kawasaki, Guy, author of introduction, etc.
(1)
Kean, David.
(1)
King, David Lee, 1966-
(1)
Knapp, Rob, 1946-
(1)
Kraus, Stephen.
(1)
Lai, Wendy, cover designer.
(1)
Latham, Gary P.
(1)
Leboff, Grant.
(1)
Lee, John, 1974- author.
(1)
Leeuvan, Wendy Van, editor.
(1)
Lencioni, Patrick, 1965-
(1)
Levinson, Jay Conrad.
(1)
Loeffler, Bruce, author.
(1)
Loshin, David.
(1)
Lowenstein, Michael W., 1942-
(1)
Lowenstein, Michael W., 1942- author.
(1)
Lowenstein, Michael W., 1942-, author.
(1)
Løvlie, Lavrans, 1969- author.
(1)
MacInnis, Deborah J.
(1)
Magnini, Vincent P., author.
(1)
Mahajan, Gautam, 1946- author.
(1)
Marshall, Greg W.
(1)
Martin, William B.
(1)
Martins, Flavio, author.
(1)
McDonald, Kelly.
(1)
McKean, John, 1956- author.
(1)
Medlin, Christopher.
(1)
Mehta, Nick, 1977- author.
(1)
Mitchell, Dave, 1961-
(1)
Morgan, Adrian.
(1)
Murphy, Lincoln, author.
(1)
Nash, Christopher, author.
(1)
Neslin, Scott A., 1952- editor.
(1)
Niyogi, Shil, author.
(1)
Ogunlaru, Rasheed, 1970-
(1)
Ozcan, Kerimcan, 1971- author.
(1)
Pacinelli, Stephen, 1977- author.
(1)
Panas, Jerold.
(1)
Papke, Edgar.
(1)
Park, C. Whan.
(1)
Patterson, John R. (John Rice), 1951-
(1)
Payne, Adrian.
(1)
Peppers, Don.
(1)
Performance Associates, Inc.
(1)
Person, Ron, 1948- author.
(1)
Petersen, Lars Birkholm, author.
(1)
Price, Bill, 1950- author.
(1)
Priester, Joseph W.
(1)
Priestley, Daniel, author.
(1)
Pugh, David G. (David George), 1944-
(1)
Raines, Susan S.
(1)
Ramaswamy, Venkatram, author.
(1)
Reason, Ben, 1972- author.
(1)
Reifer, Abie.
(1)
Righi, Carol, editor.
(1)
Rogers, Martha, 1952-
(1)
Roth, Carol.
(1)
Rupp, Deborah E., 1975-
(1)
Rühli, Edwin.
(1)
Sachs, Sybille.
(1)
Samhoud, Salem.
(1)
Sarkodie-Mensah, Kwasi.
(1)
Sartain, Libby, 1954-
(1)
Schaffer, Neal.
(1)
Schirch, Kai-Uwe, author.
(1)
Schmitt, Bernd.
(1)
Schuster, Camille Passler, 1950-
(1)
Schutta, James T., 1944- author.
(1)
Scott, Dru.
(1)
Sielhorst, Thomas vor der.
(1)
Smith, Mari, 1966- author.
(1)
Sobel, Andrew, 1955-
(1)
Society for Consumer Psychology.
(1)
Solis, Brian.
(1)
Solomon, Michael R.
(1)
Solomon, Robert, author.
(1)
Spitale, Tom, author.
(1)
Stein, Dave, 1947- author.
(1)
Steinman, Dan, 1958- author.
(1)
Stone, Merlin.
(1)
Straker, Karla, author.
(1)
Stratten, Scott, author.
(1)
Stratten, Scott.
(1)
Strouse, Karen G.
(1)
Sutton, Kim Maya, author.
(1)
Swaen, Valérie, author.
(1)
Tanner, John F., author.
(1)
Taylor, Jim, 1947-
(1)
Templeton, Timothy L., author.
(1)
Thomas, Bill, 1955-
(1)
Tisdell, C. A. (Clement Allan)
(1)
Tobe, Jeff.
(1)
Trevail, Charles.
(1)
Vaccarello, Lauren, author.
(1)
VanDuinkerken, Wyoma, author.
(1)
Walters, Dave, 1968- author.
(1)
Wilburn, Morris, 1953- author.
(1)
Wilson, Kevin, 1947- author.
(1)
Wind, Yoram, author.
(1)
Woodburn, Diana, author.
(1)
Woodcock, Neil.
(1)
Wreden, Nick.
(1)
Wrigley, Cara, author.
(1)
Zane, Chris.
(1)
Zimmerman, Wesley.
(1)
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English
(128)
French
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German
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Turkish
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2014
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2013
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2012
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(1)
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1998
(1)
2000
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2002
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2017
(1)
2019
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Electronic books.
(132)
Customer services.
(32)
Relationship marketing.
(17)
Marketing.
(12)
Customer loyalty.
(11)
Consumer satisfaction.
(10)
Branding (Marketing)
(9)
Internet marketing.
(9)
Selling.
(9)
Social media.
(6)
Interpersonal relations.
(5)
Sales management.
(5)
Strategic planning.
(5)
Business communication.
(4)
Consumer behavior.
(4)
Management.
(4)
Organizational behavior.
(4)
Success in business.
(4)
Business networks.
(3)
Employees -- Training of.
(3)
Organizational effectiveness.
(3)
Product management.
(3)
Advertising.
(2)
Business planning.
(2)
Business referrals.
(2)
Communication in marketing.
(2)
Conflict management.
(2)
Consumers' preferences.
(2)
Corporate culture.
(2)
Customer relations -- Management.
(2)
Employees -- Attitudes.
(2)
Industrial management.
(2)
Information technology -- Management.
(2)
Internet marketing -- Social aspects.
(2)
Leadership.
(2)
Management -- Social aspects.
(2)
Marketing -- Management.
(2)
Marketing -- Social aspects.
(2)
New products -- Management.
(2)
Online social networks.
(2)
Organizational change.
(2)
Personnel management.
(2)
Public services (Libraries)
(2)
Selling -- Psychological aspects.
(2)
Service industries -- Management.
(2)
Social media -- Marketing.
(2)
Affluent consumers.
(1)
BUSINESS & ECONOMICS -- Production & Operations Management.
(1)
BUSINESS & ECONOMICS / Industrial Management.
(1)
BUSINESS & ECONOMICS / Management Science.
(1)
BUSINESS & ECONOMICS / Management.
(1)
BUSINESS & ECONOMICS / Organizational Behavior.
(1)
Big data.
(1)
Brand choice.
(1)
Brand loyalty.
(1)
Brand name products -- Management.
(1)
Business enterprises -- Finance.
(1)
Business logistics.
(1)
Call centers.
(1)
Case studies.
(1)
Chief executive officers.
(1)
Competition, International.
(1)
Conflict management -- Case studies.
(1)
Consumer profiling.
(1)
Consumers -- Professional relationships.
(1)
Consumers -- Research.
(1)
Consumers.
(1)
Consumption (Economics)
(1)
Corporations -- Valuation.
(1)
Creative ability in business.
(1)
Customer relations -- Case studies.
(1)
Customer services -- Management.
(1)
Customer services -- Marketing.
(1)
Customer services -- Technological innovations.
(1)
Customer services -- Terminology.
(1)
Database marketing.
(1)
Electronic commerce -- Management.
(1)
Employee motivation.
(1)
Endüstriyel yönetim.
(1)
Entrepreneurship.
(1)
Financial planners -- Marketing.
(1)
Financial services industry -- Computer network resources.
(1)
Financial services industry -- Management.
(1)
Financial services industry -- United States -- Marketing.
(1)
Industrial relations.
(1)
Intercultural communication.
(1)
Internet advertising.
(1)
Internet videos.
(1)
Internet.
(1)
Interorganizational relations.
(1)
Investment advisor-client relationships.
(1)
Investment advisors.
(1)
Knowledge workers.
(1)
Libraries -- Public relations.
(1)
Libraries -- Security measures.
(1)
Libraries and community.
(1)
Library personnel management.
(1)
Management information systems -- Case studies.
(1)
Management information systems.
(1)
Marketing -- Key accounts.
(1)
Marketing -- Management -- Handbooks, manuals, etc.
(1)
Marketing research.
(1)
Müşteri hizmetleri.
(1)
Müşteri ilişkileri.
(1)
Müşteri memnuniyeti.
(1)
Neuromarketing.
(1)
New products -- Management -- Case studies.
(1)
New products.
(1)
Nonverbal communication in the workplace.
(1)
Personnel departments -- Management.
(1)
Personnel management -- Psychological aspects.
(1)
Personnel management -- Vocational guidance.
(1)
Production management -- Quality control.
(1)
Production planning.
(1)
Psychology, Industrial.
(1)
Publishers and publishing -- Handbooks, manuals, etc.
(1)
Quality control.
(1)
Reengineering (Management)
(1)
Reengineering (Management) -- Case studies.
(1)
Relationship marketing -- Management.
(1)
Relationship marketing -- Research.
(1)
Sales.
(1)
Selling -- Key accounts.
(1)
Service industries -- Customer services.
(1)
Six sigma (Quality control standard)
(1)
Small business -- Growth.
(1)
Small business -- Management.
(1)
Small business.
(1)
Social marketing.
(1)
Social networks.
(1)
Surprise.
(1)
TECHNOLOGY & ENGINEERING -- Industrial Engineering.
(1)
TECHNOLOGY & ENGINEERING -- Industrial Technology.
(1)
Target marketing.
(1)
Telecommunication -- Marketing.
(1)
Total quality management.
(1)
Trust -- Economic aspects.
(1)
User interfaces (Computer systems)
(1)
User interfaces (Computer systems) -- Case studies.
(1)
Value.
(1)
Walt Disney Company.
(1)
advertising
(1)
big data
(1)
brand
(1)
chief customer officer
(1)
communication
(1)
corporate image and reputation
(1)
customer centricity
(1)
customer complaints
(1)
customer data
(1)
customer delight
(1)
customer experience
(1)
customer loyalty
(1)
customer service
(1)
customer surprise
(1)
employee ambassadorship
(1)
employee loyalty
(1)
leadership
(1)
loyalty program
(1)
marketing
(1)
performance metrics
(1)
relationships
(1)
services marketing
(1)
social media
(1)
trust
(1)
word-of-mouth
(1)
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Managing quality customer service a practical guide for establishing a service operation
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Managing quality customer service a practical guide for establishing a service operation
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